.poster-day-title h4 {
  margin: 0;
  color: #063a82;
  font-size: 14px;
}

.poster-day-title span {
  flex: 0 0 auto;
  color: #ff7a21;
  font-size: 12px;
  font-weight: 950;
}

.poster-timeline p {
  margin: 6px 0 0;
  color: #61758d;
  font-size: 12px;
  line-height: 1.45;
}

.poster-service-match {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 9px 12px;
  padding-top: 2px;
}

.poster-service-match article {
  display: grid;
  gap: 7px;
}

.poster-service-match strong {
  color: #063a82;
  font-size: 12px;
}

.poster-service-match span {
  color: #61758d;
  font-size: 12px;
  font-weight: 850;
}

.poster-service-match i {
  display: block;
  height: 8px;
  overflow: hidden;
  background: #dbeefa;
  border-radius: 999px;
}

.poster-service-match i::before {
  display: block;
  width: var(--w);
  height: 100%;
  background: linear-gradient(90deg, #0878e6, #2ee588);
  border-radius: inherit;
  content: "";
}

.poster-chat-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.poster-chat-chips button {
  min-height: 34px;
  padding: 0 10px;
  color: #0a4c91;
  background: #eef8ff;
  border: 1px solid #cfe6fb;
  border-radius: 10px;
  font-size: 12px;
  font-weight: 900;
}

.poster-cta {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 24px;
  align-items: center;
  width: min(1400px, calc(100vw - 48px));
  margin: 0 auto;
  padding: 52px 42px;
  background:
    linear-gradient(90deg, rgba(255, 255, 255, 0.78), rgba(255, 244, 226, 0.62)),
    url("https://images.unsplash.com/photo-1507525428034-b723cf961d3e?auto=format&fit=crop&w=1600&q=84") center / cover;
  border-radius: 0;
}

.poster-cta h2 {
  color: #0a4c91;
}

.poster-cta p {
  margin-left: 0;
  color: #183d68;
}

.poster-footer {
  margin-top: 0;
  padding: 34px 0;
  color: #fff;
  background: #053b82;
}

.poster-footer strong,
.poster-footer span {
  color: #fff;
}

.poster-footer div span {
  display: block;
  margin-top: 6px;
  color: rgba(255, 255, 255, 0.75);
}

@media (max-width: 1180px) {
  .poster-header {
    grid-template-columns: auto 1fr auto;
    gap: 16px;
  }

  .poster-header .home-nav {
    justify-content: flex-start;
    gap: 18px;
    overflow-x: auto;
    scrollbar-width: none;
  }

  .poster-header .home-nav::-webkit-scrollbar {
    display: none;
  }

  .poster-header .home-header-actions {
    gap: 10px;
  }

  .poster-hero {
    grid-template-columns: 1fr;
    width: 100vw;
    min-height: 760px;
    margin: 0 calc(50% - 50vw);
  }

  .poster-hero-copy {
    width: min(760px, calc(100vw - 48px));
    margin-left: 24px;
    padding-bottom: 36px;
  }

  .poster-hero-visual {
    display: none;
  }

  .poster-search {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    margin-top: 20px;
  }

  .poster-search h2,
  .poster-search p {
    grid-column: 1 / -1;
  }

  .poster-feature-grid,
  .poster-step-row,
  .poster-why-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .poster-tour-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .poster-ai-panel,
  .poster-cta {
    grid-template-columns: 1fr;
  }

  .poster-itinerary-board {
    min-height: auto;
  }

  .poster-hero-benefits {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

.tour-journal-panel {
  margin-bottom: 0;
}

.tour-journal-form textarea {
  min-height: 104px;
  resize: vertical;
}

.tour-journal-list {
  max-height: 520px;
  overflow: auto;
  padding-right: 2px;
}

.tour-journal-entry {
  padding: 12px;
  background: #fff;
  border: 1px solid var(--line);
  border-left: 4px solid #9fc5f8;
  border-radius: var(--radius);
}

.tour-journal-entry.published {
  border-left-color: #7cc8a8;
  background: #f5fbf7;
}

.tour-journal-entry.archived {
  opacity: 0.72;
}

.tour-journal-entry h3 {
  margin: 0;
  font-size: 16px;
}

.tour-journal-entry p,
.tour-journal-entry small {
  color: var(--muted);
  overflow-wrap: anywhere;
}
.incident-card-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  justify-content: flex-end;
}

.sla-pill.sla-ok {
  background: #effaf4;
  color: #256c49;
}

.sla-pill.sla-warning {
  background: #fff7d6;
  color: #8a5f00;
}

.sla-pill.sla-overdue,
.tour-incident.sla-overdue .sla-pill {
  background: #fff0f0;
  color: #b42318;
}

.tour-incident.sla-overdue {
  box-shadow: inset 0 0 0 1px rgba(180, 35, 24, 0.12);
}

.incident-escalation-panel {
  display: grid;
  gap: 10px;
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.incident-escalation-form {
  background: #fbfdff;
}

.incident-escalation-list {
  display: grid;
  gap: 8px;
}

.incident-escalation {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: start;
  padding: 10px;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: var(--radius);
}

.incident-escalation.open {
  border-color: #f59e0b;
  background: #fff9e8;
}

.incident-escalation.acknowledged {
  border-color: #9fc5f8;
  background: #f3f8ff;
}

.incident-escalation.resolved {
  border-color: #7cc8a8;
  background: #effaf4;
}

.incident-escalation.cancelled {
  opacity: 0.72;
}

.incident-escalation strong,
.incident-escalation span,
.incident-escalation small {
  display: block;
  overflow-wrap: anywhere;
}

.incident-escalation span,
.incident-escalation small {
  color: var(--muted);
  font-size: 12px;
}

.incident-action.sla-overdue {
  border-color: #f2a5a5;
  background: #fff6f6;
}
@media (max-width: 760px) {
  .poster-home .home-header,
  .poster-home .home-section,
  .poster-home .home-footer,
  .poster-cta {
    width: calc(100vw - 20px);
  }

  .poster-header {
    grid-template-columns: 1fr auto;
    width: 100vw;
    margin: 0 calc(50% - 50vw);
    padding: 12px 14px;
    background: rgba(255, 255, 255, 0.66);
  }

  .poster-header .home-nav {
    grid-column: 1 / -1;
    width: 100%;
    padding-bottom: 2px;
  }

  .poster-hotline {
    display: none;
  }

  .touros-chatbot-widget {
    right: 10px;
    bottom: 10px;
    width: calc(100vw - 20px);
  }

  .touros-chatbot-widget.collapsed {
    width: auto;
  }

  .touros-chatbot-card {
    max-height: calc(100vh - 20px);
    min-height: min(640px, calc(100vh - 20px));
  }

  .touros-chatbot-head {
    grid-template-columns: 50px 1fr auto auto;
    gap: 8px;
    padding: 11px;
  }

  .touros-chatbot-head img {
    width: 50px;
    height: 50px;
    border-radius: 14px;
  }

  .touros-chatbot-bubble {
    width: 78px;
    height: 94px;
  }

  .poster-hero {
    width: 100vw;
    min-height: auto;
    margin: 0 calc(50% - 50vw);
    background: #f2faff url("/anhhero/touros-hero.png") right top / auto 390px no-repeat;
  }

  .poster-hero::before {
    inset: 0;
    background:
      linear-gradient(180deg, rgba(255, 255, 255, 0.98) 0%, rgba(255, 255, 255, 0.95) 48%, rgba(255, 255, 255, 0.62) 72%, rgba(255, 255, 255, 0.18) 100%),
      linear-gradient(90deg, rgba(255, 255, 255, 0.94), rgba(255, 255, 255, 0.26));
    border-radius: 0;
  }

  .poster-hero-copy {
    width: 100%;
    margin-left: 0;
    padding: 28px 14px 18px;
  }

  .poster-hero h1 {
    max-width: 100%;
    font-size: 33px;
    line-height: 1;
  }

  .poster-hero h1 strong {
    font-size: 52px;
  }

  .poster-service-row {
    gap: 10px 14px;
  }

  .poster-service-row span {
    min-height: 40px;
    font-size: 12px;
  }

  .poster-service-row i {
    width: 36px;
    height: 36px;
    font-size: 12px;
  }

  .poster-main-cta {
    width: 100%;
    justify-content: space-between;
    min-height: 58px;
    font-size: 13px;
  }

  .poster-main-cta span {
    width: 58px;
    height: 58px;
  }

  .poster-hero-benefits {
    position: relative;
    grid-template-columns: 1fr;
    gap: 14px;
    padding: 16px 14px 18px;
  }

  .poster-search {
    width: calc(100vw - 20px);
    grid-template-columns: 1fr;
    padding: 18px;
    border-radius: 16px;
  }

  .poster-search .home-button {
    width: 100%;
  }

  .poster-section-title.inline {
    align-items: flex-start;
    flex-direction: column;
  }

  .poster-section-title h2,
  .poster-ai-copy h2,
  .poster-cta h2 {
    font-size: 24px;
  }

  .poster-feature-grid,
  .poster-step-row,
  .poster-tour-grid,
  .poster-why-grid,
  .poster-stat-band {
    grid-template-columns: 1fr;
  }

  .poster-step-row article:not(:last-child)::after {
    display: none;
  }

  .poster-ai-panel {
    min-height: auto;
    padding: 22px;
  }

  .poster-ai-panel::before {
    top: 26px;
    right: -28px;
    bottom: auto;
    width: 390px;
    height: 390px;
    background:
      linear-gradient(180deg, rgba(3, 39, 95, 0.62), rgba(3, 39, 95, 0.18)),
      url("/linhvat/z7919154141209_16a2d44e8b783556ddb73b1dd2105603.jpg") center / contain no-repeat;
    opacity: 0.4;
    transform: none;
  }

  .poster-ai-panel::after {
    background:
      linear-gradient(180deg, rgba(3, 39, 95, 0.92) 0%, rgba(3, 55, 120, 0.86) 54%, rgba(6, 111, 195, 0.26) 100%);
  }

  .poster-itinerary-board {
    gap: 12px;
    padding: 16px;
    border-radius: 16px;
  }

  .poster-board-head {
    align-items: flex-start;
    flex-direction: column;
  }

  .poster-board-head h3 {
    font-size: 18px;
  }

  .poster-trip-summary,
  .poster-plan-strip,
  .poster-service-match {
    grid-template-columns: 1fr;
  }

  .poster-timeline article {
    grid-template-columns: 38px 1fr;
    gap: 9px;
  }

  .poster-day-dot {
    width: 36px;
    height: 36px;
    font-size: 11px;
  }

  .poster-day-title {
    align-items: flex-start;
    flex-direction: column;
    gap: 4px;
  }

  .poster-cta {
    padding: 34px 20px;
  }
}


.guide-ops-strip {
  margin-bottom: 18px;
}

.guide-ops-order-list {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 10px;
}

.guide-ops-order {
  min-height: 104px;
  padding: 14px;
  text-align: left;
  color: var(--text);
  background: #fff;
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: none;
}

.guide-ops-order.active {
  border-color: #0f766e;
  background: #eefaf7;
}

.guide-ops-order strong,
.guide-ops-order span,
.guide-ops-order small {
  display: block;
  overflow-wrap: anywhere;
}

.guide-ops-order span {
  margin-top: 6px;
  color: var(--muted);
  font-size: 13px;
}

.guide-ops-order small {
  margin-top: 8px;
  color: #0f766e;
  font-weight: 700;
}

.guide-ops-hero {
  margin-bottom: 18px;
}

.guide-ops-summary {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 12px;
}

.guide-stop-card,
.guide-live-card {
  min-height: 126px;
}

.compact-list {
  gap: 10px;
}

@media (max-width: 980px) {
  .guide-ops-summary {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }
}

@media (max-width: 640px) {
  .guide-ops-order-list,
  .guide-ops-summary {
    grid-template-columns: 1fr;
  }

  .guide-ops-order,
  .guide-stop-card,
  .guide-live-card {
    min-height: auto;
  }
}